What best practices should be used when working with limited English proficiency survivors to ensure accurate communication?

• A. Use qualified interpreters, ensure confidentiality, and check translations; avoid relying on family members; provide written translations when possible
• B. Use a family member as interpreter
• C. Rely on bilingual staff without formal training
• D. Do not document language barriers

Answer: (A)

The core idea is to ensure accurate, safe communication with survivors who have limited English proficiency by using professional interpreters, protecting confidentiality, and verifying understanding. Using qualified interpreters ensures messages are conveyed accurately and with appropriate terminology, especially for IPV-specific safety and consent language. Confidentiality agreements with interpreters protect survivor privacy and encourage honest disclosure. Checking translations—whether through back-translation, verification by bilingual staff, or parallel review—helps catch errors and ensures the meaning remains intact. Avoid relying on family members as interpreters because they may lack training, can introduce bias or pressure, and raise confidentiality and safety concerns. Providing written translations of key materials when possible allows survivors to review information at their own pace and reduces miscommunication.